I smiled.
I'm truly blessed.
I've been thinking about the 16 years, the challenges, the surprises, the mistakes, the wins and the lessons. And as a result of that I will be writing blog posts for the next 16 days - posts of lessons learned that can be applied to all of our lives. Those 16 posts are just one of the ways we will be celbrating - but I'll tell you more abou thtat tomorrow.
I grew up on a family farm. We raised crops and hogs, did custom fieldwork and a fertilizer business. While the lessons from all of that experience are many, one of the most important things I learned from a very young age was about how to relate to, treat and revere Customers.
That Customer mindset served me very well during my Chevron career, and has served me even better as an entrepreneur. The first name of my company - Performance Partners - defined that perspective. My goal then, and now, was to become Partners with our Customers to solve their Performance problems.
While we say it differently today - we want to be Your Leadership Help Button - the point is the same. We are here to serve you - our Customers. Any of the success we have had to this point rests firmly on this founding principle.
My challenge for you today, as an individual performer and a leader is to
think about how you think about your Customers - to carefully consider how those thoughts translate into actions - and how successfully you are meeting or
exceeding the needs of those most important people.
Because without our Customers, past and present, I wouldn't be celebrating 16 years in business next month, we are going to make our celebration all about YOU. Tomorrow I will announcing some very cool, very fun, and very valuable activities that will be a part of our month-long anniversary celebration - and all of it is about helping, encouraging, inspiring and thanking you.
Stay tuned for the announcement. . .
and in the meantime, thank one of your Customers today.
