Friday, February 25, 2005

Take the Stress Test

I ran across this online stress test and I encourage you to check it out.

It may not be clinically perfect, but it doesn't matter.

It raises an important question for us. How does my stress level impact my ability to lead, be a part of a team, effectively train others or perform at the highest levels of Customer Service?

We know the answer.

Whatever your stress score, take time today to think about how stress impacts your effectiveness. If this reflection causes you any concern, decide what you can do to take action to either reduce your stress, or take actions that reduces the impact of the stress on your performance.

Monday, February 14, 2005

A Passion for White Castles

I first read about it on January 20th. Eight Indianapolis White Castle restaurants were going to offer special service on Valentine's Day.

A restaurant taking reservations, offering service at the table, and using real table clothes and silverware isn't much of a story on Valentine's Day. Except at White Castles, which are 24 hour hamburger joints on the lower end of the food chain (if you pardon my pun) - all apologies to White Castle loyalists.

They made news on January 20th, and have tons of local press coverage today - and all the reservations are taken. Additional restaurants in the chain have vowed to join this service next year.

White Castle used creativity to build a promotion, get loads of free publicity, and tap into their very loyal fans too.

The passion shows. Congrats to White Castle on a creative promotion and a wonderful Customer Service idea.

Have a Passionate Valentine's Day

Valentine's Day is for romance and love, so you may be wondering why I would write about it in this blog. Valentine's Day is about more than romance and love... it is about passion. And passion is something we definitely can talk about here.

As you celebrate Valentine's Day today, let your passion for life, for projects, and for ideas to show through.

Your passion will create energy.

Your passion will help you influence others.

Your passion will change, in a positive way, how others see you and your abilities.

Your passion can make a difference.

Happy Valentine's Day.