To be the most effective as a communicator, it is our responsibility to communicate in ways that work for the other person. We must become adept at seeing the other person's perspective, their skills and their style. One of the best short pieces I've read recently on this truth was written by Guy Harris (who calls himself the Recovering Engineer) this week.
This communication truth applies to us in all areas of our communication - in working with Customers, leading others, being a part of a team and more.
His article really hit home for me, and I believe it will for you too. It is titled Speaking Their Language, and I highly recommend reading it.
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Speak in customer language to help customer’s better to understand, it is never mean that learn each language but hire employee who knows more than 2 languages and check your customers list and as per that set priority level of speaking language and employee or if run small business then speak common language will help to each other but also do mind for the regional where you are running business.
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