Showing posts with label relationships. Show all posts
Showing posts with label relationships. Show all posts

Friday, October 10, 2008

The Six Cancers of Customer Care

Want to keep your organization out of recession? Consider these thoughts about the Six Cancers of Customer Care and how to overcome them.

Wednesday, September 17, 2008

Learning as a Relationship Building Opportunity



Here I am combining my love or learning and of beer to share a lesson relevant to us as leaders and marketers:

Learning and education is a tremendous relationship building opportunity.

When we help people learn new things, we are deepening our relationship with them.

Sunday, May 4, 2008

Staying Connected

Staying connected is important for us in any number of roles in our lives: as leaders, as friends, as businesspeople, as marketers, as parents, as family members, as people.

And while there are many ways for us to stay and get connected (including millions that don't include electronics, screens, or the internet), tools for building and strengthening relationships using the electronic/internet world abound and are growing daily.


One of the reasons I haven't been posting as frequently here lately is because I have been learning about and using a couple of these tools - and I added another new one today. As I sit here this morning, I am struck by the options and working/playing hard to find the right balance for me (in all of the roles above!) between the various media, and tools.

As I find answers, I'll let you know. In the meantime, here are some ways you can stay more closely connected to me - using some of the tools I am using the most right now. I hope you choose to connect to me with as many of these tools as you use.









Whether you connect with me, consider how you will connect with others today - whether online, offline, or both. Connections are the start of relationships, and relationships make every part of our lives more rich, valuable, meaningful and fun.