That was the title of the sermon J.K. Jones gave at Traders Point Christian Church yesterday. While in this post I won't include the scripture references, I believe the five points he made are extremely relevant to all of us as leaders, team members, and professionals (and as human beings).
He suggests asking these five questions regularly:
Are my words true?
Are my words helpful?
Are my words inspiring?
Are my words necessary?
Are my words kind?
If you take the first letter from the key word in each question: true, helpful, inspiring, necessary, kind; you get THINK.
Asking these questions, and adjusting our actions accordingly will make us better communicators, better team members, better leaders . . . and better at just about anything else you can think of.
In short, words matter, so THINK.
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Just wanted to drop a line and let you know that I've added your page to my "Customer Service" blogroll on RagingServer.com
ReplyDeleteDon't know if it'll bring you extra traffic, but it couldn't hurt.
Great site you have here.
Ribeye
It is true to be remarkable / remember able person in business, you or we should have these five qualities so that everyone even included customer remember us for our services.
ReplyDeleteI have one incident that one of chemist shopkeeper does serve to customer with said thing and till today we keep remember his service whether we don’t need to go chemist shop anymore but he was really true about the payments, very helpful in service and kindness from hearth. He is really remarkable person.